Our team at Capital Insurance Service is the most friendly, experienced, and professional in the business. Our staff is dedicated to providing you with the service and attention you deserve. Call or stop by one of our conveniently located offices today for a FREE no obligation quote, or chat with us LIVE now.

General Manager

Stephanie Navarro

Stephanie C. Navarro is a distinguished insurance agent who has dedicated over 16 years to serving the Nevada community. With a wealth of experience in the industry, she has earned a reputation for exceptional customer service and expertise in navigating the complexities of insurance.
Stephanie is a licensed professional in property, casualty, life, and health insurance, demonstrating a broad and comprehensive understanding of various insurance needs. Her deep knowledge and insightful advice are invaluable when it comes to finding the best policies at the most competitive prices.
Bilingual in Spanish and English, Stephanie is adept at communicating with a diverse clientele, ensuring that language barriers do not hinder the delivery of top-notch service. Her commitment to excellence is reflected in the numerous awards she has received throughout her career.
As the General Manager at Capital Insurance Service, Stephanie oversees and manages all policies to ensure efficiency and effectiveness in service delivery. Her leadership ensures that every client receives personalized attention and the highest level of care.
Stephanie C. Navarro’s dedication to her clients and her profound understanding of the insurance landscape make her a standout professional in her field.

Assistant Manager

Lupita Cervantes

With a decade of dedicated experience in customer service, Dulce Guadalupe Cervantes Jimenez, fondly known as Lupita, is a seasoned professional at Capital Insurance Service. Fluent in both Spanish and English, Lupita excels in bridging communication gaps and ensuring that all clients receive the exceptional support they deserve.
Known for her patience and pleasant demeanor, Lupita consistently goes above and beyond to address and fulfill clients’ needs. Her bilingual skills and empathetic approach make her an invaluable asset to our team, enhancing customer satisfaction and building lasting relationships.
At Capital Insurance Service, Lupita is more than just a representative; she is a trusted advisor who brings warmth and professionalism to every interaction.

Customer Service

Edith Mejia

With eight years of customer service experience, Edith Mejia is a dedicated and skilled representative at Capital Insurance Service. Fluent in both English and Spanish, Edith plays a pivotal role in assisting our clients by processing payments, following up on pending policy items, and ensuring that all discounts are maintained.
Her meticulous attention to detail shines through in her performance of internal audits, where she verifies that all policy information is accurate and up-to-date. Edith’s commitment to excellence is evident in her unwavering dedication to her work and her proactive approach in finding answers to any client inquiries. Her ability to go above and beyond ensures that our clients receive the highest level of service and support.

General Manager

Stephanie Navarro

Stephanie C. Navarro is a distinguished insurance agent who has dedicated over 16 years to serving the Nevada community. With a wealth of experience in the industry, she has earned a reputation for exceptional customer service and expertise in navigating the complexities of insurance.
Stephanie is a licensed professional in property, casualty, life, and health insurance, demonstrating a broad and comprehensive understanding of various insurance needs. Her deep knowledge and insightful advice are invaluable when it comes to finding the best policies at the most competitive prices.
Bilingual in Spanish and English, Stephanie is adept at communicating with a diverse clientele, ensuring that language barriers do not hinder the delivery of top-notch service. Her commitment to excellence is reflected in the numerous awards she has received throughout her career.
As the General Manager at Capital Insurance Service, Stephanie oversees and manages all policies to ensure efficiency and effectiveness in service delivery. Her leadership ensures that every client receives personalized attention and the highest level of care.
Stephanie C. Navarro’s dedication to her clients and her profound understanding of the insurance landscape make her a standout professional in her field.

Assistant Manager

Lupita Cervantes

With a decade of dedicated experience in customer service, Dulce Guadalupe Cervantes Jimenez, fondly known as Lupita, is a seasoned professional at Capital Insurance Service. Fluent in both Spanish and English, Lupita excels in bridging communication gaps and ensuring that all clients receive the exceptional support they deserve.
Known for her patience and pleasant demeanor, Lupita consistently goes above and beyond to address and fulfill clients’ needs. Her bilingual skills and empathetic approach make her an invaluable asset to our team, enhancing customer satisfaction and building lasting relationships.
At Capital Insurance Service, Lupita is more than just a representative; she is a trusted advisor who brings warmth and professionalism to every interaction.

Customer Service

Edith Mejia

With eight years of customer service experience, Edith Mejia is a dedicated and skilled representative at Capital Insurance Service. Fluent in both English and Spanish, Edith plays a pivotal role in assisting our clients by processing payments, following up on pending policy items, and ensuring that all discounts are maintained.
Her meticulous attention to detail shines through in her performance of internal audits, where she verifies that all policy information is accurate and up-to-date. Edith’s commitment to excellence is evident in her unwavering dedication to her work and her proactive approach in finding answers to any client inquiries. Her ability to go above and beyond ensures that our clients receive the highest level of service and support.