Carson City (775) 883-4433

Free Rate Quote

Reno (775) 853-3388

Our Team

Our Teamcapitalinsurance2023-02-02T14:42:49-07:00

Our team at Capital Insurance Service is the most friendly, experienced, and professional in the business. Our staff is dedicated to providing you with the service and attention you deserve. Call or stop by one of our conveniently located offices today for a FREE no obligation quote, or chat with us LIVE now.

Stephanie NavarroOffice Manager, Reno and Carson City Offices

Phone: 775.853.3388

Lupita CervantesCustomer Service Representative

Phone: 775.883.4433

Capital Insurance Service

4.7

Based on 96 reviews

review us on

andrea aldeguer

22:21 27 Jan 20

The overall experience was very quick and smooth. Paola was an awesome associate who found a really great quote for me that I could manage with my budget. Thank you so much, ladies at Capital Insurance Services - Reno!

Oscar Ramirez

18:34 03 Dec 19

All the agents in this office are very knowledgeable and respectful. They always help me out with effectiveness and that is the reason why I choose them over other insurance agencies. Thank you!

Mark Pyatt

18:52 19 Nov 19

I am currently moving to Reno from the Midwest and reached out to Capital Insurance for assistance. Julia was awesome to deal with and was able to get all of my insurance needs taken care of. Vey customer focused service and would highly recommend !

cody lowry

23:51 25 Oct 19

Agent paola help me save money on my insurance. Been here for over a couple year and they always impress me. Thank you guys so much

Oscar Quintanilla

18:07 04 Oct 19

Agent Paola is great! She always helps me out to make changes to my policy super fast & easy! I recommend!

Ruperto Lomeli

21:12 27 Sep 19

Stephy the manager is awesome! Very knowledgeable and nice. On top of everything she saved me money on my insurance. Thank you very much

Tulio Patino

19:02 25 Sep 19

Capital insurance service has the best customer service and prices in town, thank you to my agent Stephy for always helping out my insurance needs. I highly recommend Capital insurance service.

Hank Gilbert

19:07 23 Sep 19

Great service, very friendly and helpful. Actually have knowledge and answers to questions you might have

Myles Button

23:47 18 Sep 19

I have worked with many insurance companies and agents both professionally and personally. Hands down the best overall experience I have ever had, has been with Paola and Capital Insurance Services. Professional, courteous, and quick. Paola has won my business over time and time again. If there were 10 stars she'd deserve it!

Cody Bellamy

23:12 10 Sep 19

Paola was so friendly!! She helped me with my renter's insurance and made it very easy and clear to understand everything.

Mayra Orozco

01:33 04 Sep 19

Paola has been awesome! She quoted me right away and got me a great deal! She answered all of my questions with a smile! I recommend Paola for all your insurance needs!

David Brothers

18:45 30 Aug 19

Awesome customer service. Speedy and informative. Paola was more than helpful.

Ken Logan

20:49 28 Aug 19

The agent Paola helped me switch my insurance from Geico to progressive. Thank you for helping me! Highly recommend!

Kerly Solano

23:43 22 Aug 19

The service was great, the ladies assisting us were nice and very profesional they answered all the questions we had and made sure we had no other questions.

H Jerry

18:12 22 Aug 19

Agent Paola was amazing she helped us get a commercial auto policy for the second time! thank you so much hugely reccomend!

MaryBeth Dunn

17:37 22 Aug 19

Agent Paola helped me out I really liked their service! Thanks a lot!

Gregory Humburg

19:26 21 Aug 19

This was the best experience I've had getting insurance. I went with someone else yesterday and ended up canceling due to there customer service. I found capital insurance in reno. And there agent Yesenia Godinzez was remarkable A++++++Gregory

Hector Z

22:44 19 Apr 19

The staff is great. They are easy to talk to and they are quick on account they remembered who I am.

Rick Smeltzer

14:45 12 Apr 19

UPDATE** They do contact you when you give them a bad Google review. They left me a message stating other companies they work with are more expensive than what I am currently paying. Why did I find a rate on my own that is almost half of what they charge, with the same exact coverage?**They do not return e-mails. Very poor service. Cancelling my policy as soon as possible. Many others to choose from.

Rick evenson

18:40 07 Nov 18

Very helpful setting up my homeowners Insurance and working around my schedule

alexus martinez

17:09 18 Apr 18

Great service! They were the cheapest insurance based on my age i couldnt find anything cheaper. Thank you!

Edgar guico

18:21 16 Apr 18

Great service! Agent Paola helped me out they were the best price around!! I highly recommend!

King Me

00:07 20 Jan 18

Thanks for helping me out setting up my auto insurance policy! It was quick and cheap! I recommend them. The agent Paola helped me out today.

Angel Carranco Ibanez

00:33 04 Jan 18

The service that the staff here at Capital Auto Insurance offers is beyond amazing! The agents are all trained to answer any question I may have in regards to my insurance policy coverages. My entire family is insured through them because they have been able to shop around for us with different companies that they have, so they have been saving us all money in our insurance! They also have Income tax preparation services and they provided a discount to us because we are current clients! Briana, the tax preparer was awesome, she’s knowledgeable and nice! Thank you for all you do I really appreciate it.

Henry Muller

21:49 20 Jul 17

My parents have insurance at this agency for over 5 years now, the service that they offer here exceeds my expectations. I became able to drive a couple of years back and The Agents at Capital Auto Insurance applied all the discounts possible to my parents policy so that the price didn't go out the roof! They took the time to help us complete some steps to become paperless on our document delivery options which gave us extra discounts! Stephanie the manager, is always nice and she's always making sure that the agents are helping the customers with their needs, Paola is the agent that usually helps me, she's awesome! and when we just go to make a payment Yesenia the receptionist is always welcoming clients with a big smile. Thank you guys for all you do!

See All Reviews